Canadian Foundation for Healthcare Improvement’s ‘On Call’ webinar series: Who Needs to be Engaged? The Staff, Patient and Leadership Triology
October 2, 2013
9:30 to 11:00 am
Forums will be held at St. Paul’s Hospital in the Large Lecture Theatre and at Mount Saint Joseph Hospital in Harvest Room B. All staff, medical staff, patients, residents and family members are invited to attend these forums free of charge.
The third of four webinars in our Patient Engagement for Healthcare Improvement series, will focus on key considerations for staff, patients and leaders in making patient and family involvement a ‘way of life’ for healthcare organizations. This shift in culture takes time, strategies, resources—human, financial and educational—and must acknowledge the value of building collaborative and trusting relationships among staff and with patients and their families. Patient and family engagement is a continuous process that honours and benefits us all.
You’ll hear from the CEO of Kingston General Hospital, as well as a family advisor connected to Cancer Care Ontario, a front line nurse at the McGill University Health Centre and a prominent researcher from the University of Toronto who are each, in their own way, champions for building relationships to improve health services and health outcomes.
* Increase participants’ understanding of the role of staff, patients and leadership in engagement
* Illustrate what organizations have done to support staff and patients in creating a culture of engagement
* Share ideas about how collaborative processes involving patients and/or their families can lead to improvements for patients and providers
If you are unable to attend the sessions at SPH and MSJ, single session registration is $99.
Pre-purchase webinars #3 and #4 and receive access to our video-archived webinars #1 and #2, unlimited access to video recordings of the live sessions and access to all session materials including presentations and supporting content.
Unable to attend? Pre-purchase access to the archives for this event. For $69 you receive unlimited access to the video recording of this live session and access to all session materials (including presentations and reports.)